Responsible gambling
Updated · facts checked
A casino hotel stay should be fun. If gambling stops being fun, help is free, confidential and available around the clock in every province below.
| Province | Age | Regulator | Helpline | Self-exclusion |
|---|---|---|---|---|
| Ontario | 19+ | Alcohol and Gaming Commission of Ontario (AGCO) | ConnexOntario 1-866-531-2600 (24/7, or text CONNEX to 247247) | OLG My PlayBreak — 3 months to 5 years, covers every Ontario casino |
| Québec | 18+ | Régie des alcools, des courses et des jeux (RACJ) | Gambling: Help and Referral 1-800-461-0140 (24/7, free and confidential) | Loto-Québec self-exclusion — 3 months to 5 years, irrevocable once signed |
| British Columbia | 19+ | Independent Gambling Control Office (IGCO) | Gambling Support BC 1-888-795-6111 (free, 24/7) | BCLC Game Break — 6 months to 3 years |
| Alberta | 18+ | Alberta Gaming, Liquor and Cannabis (AGLC) | Alberta Health Services Addiction Helpline 1-866-332-2322 (24/7) | AGLC Self-Exclusion — 6 months to 3 years, all Alberta casinos and PlayAlberta.ca |
| Manitoba | 18+ | Liquor, Gaming and Cannabis Authority of Manitoba (LGCA) | Gambling Helpline 1-800-463-1554 (24/7) | Voluntary Self-Exclusion — Casinos of Winnipeg, Shark Club and/or PlayNow.com |
| New Brunswick | 19+ | Gaming Control Branch, Department of Justice and Public Safety | Gambling Information Line 1-800-461-1234 (free, confidential, TTY) | Voluntary Self-Exclusion through Great Canadian Entertainment |
Simple rules that help
- Decide on a budget before you arrive and leave cards in the room safe.
- Set a time limit — casinos have no clocks for a reason.
- Never chase losses.
- Take breaks: the pool, the spa and the show are part of the trip.
Every province offers voluntary self-exclusion; see our age and rules guide for details.